Sales & Shipping Policy

Shipping Policy

• DOMESTIC SHIPMENTS

We offer free shipping in the U.S. on orders over $49. If your order is under $49, we simply pass the exact shipping rate we have onto you! 

We can not be responsible for what happens to shipments once they leave our facility. Those shipments then become the responsibility of the carrier and the customer. We pass the items off to a third party logistics carrier, that being

FEDEX, USPS, USPS or DHL. We can't be accountable for the mistakes or errors of a third-party.

Order Processing:

Normal order processing can take between 1-3 business days (Monday – Friday) unless raw material are delayed arriving to our facility.  We will notify you by email if there are any delays.

Payment Methods: When buying from Organiqelle website (store) your purchase will be charged to your credit card as presented on our website. We use high secure transaction process to protect personal information and we do not save or collect payment information. 

Shipping Delivery

The following shipping methods are available, Standard Ground (4-6 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight and delivery address. These items will only have Standard Ground available.

Standard Ground:

Orders delivered within the 48 contiguous states should arrive in 4 – 6 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.

Second Day:

Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by 2:00pm EST on a business day, and should arrive in 2 business days. Orders placed after 2:00pm EST will be processed on the following business day, and should arrive in 3 business days. All orders must have a valid street address. Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Next Day:

Next Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next Day delivery orders will be priced accordingly.

If you have any further questions, please reach out to us at info@orqaniqelle-usa.com and we will be more than happy to assist you!